Internet connectivity

• Ethernet
• Wifi
• Cellular (4G/5G)
• Satellite
• Broadband (DSL, Cable)

Basic technical support

• Software support
• Hardware support
• Network support
• Security support
• Operating system support
• Peripheral support
• Email support
• Mobile device support

Learning Management System support

• Technical Support: Resolving technical issues with devices and software.
• User training: Onboarding and guidance for new users.
• Content creation: Help with organizing and creating course content.
• Integration: Assistance integrating with other school tools.
• Reporting: Generating reports on student performance and engagement.
• Accessibility: Support for students and teachers with disabilities.

Provide connections for hardware fixes

• Manufacturer support: Contact the manufacturer for repair or replacement options
• Community repair options: Explore local repair shops, online repair services, or professional IT services for device repair.

 
 Connect to community resources

•  Information sources: Utilize community centers, online directories, government agencies, and non-profit organizations for information on community resources.
• Community networks: Connect with community networks, such as neighborhood associations or online forums, for further information and support.