Give Us A Call!
(800) 216-1132
8 AM - 8 PM


Welcome to the TechConnect Washington FREE Community Helpdesk

Open: 8 AM - 8 PM (7 Days A Week)
Closed for Lunch: 12-12:30pm & 6-6:30pm, Weekends from 1-1:30pm

For FREE Online or In-person tech support, Reach out through Chat or Phone

How We can Help

Internet connectivity

  • Ethernet
  • Wifi
  • Cellular (4G/5G)
  • Satellite
  • Broadband (DSL, Cable)

Basic technical support

  • Software support
  • Hardware support
  • Network support
  • Security support
  • Operating system support
  • Peripheral support
  • Email support
  • Mobile device support

Learning Management System support

  • Technical Support: Resolving technical issues with devices and software.
  • User training: Onboarding and guidance for new users.
  • Content creation: Help with organizing and creating course content.
  • Integration: Assistance integrating with other school tools.
  • Reporting: Generating reports on student performance and engagement.
  • Accessibility: Support for students and teachers with disabilities.

Provide connections for hardware fixes

  • Manufacturer support: Contact the manufacturer for repair or replacement options
  • Community repair options: Explore local repair shops, online repair services, or professional IT services for device repair.

 Connect to community resources

  •  Information sources: Utilize community centers, online directories, government agencies, and non-profit organizations for information on community resources.
  • Community networks: Connect with community networks, such as neighborhood associations or online forums, for further information and support.

Languages Spoken

  • Spanish
  • Tigrinya
  • Afaan Oromoo
  • Amharic
  • Sidamo
  • Wolaytta
  • Vietnamese
  • Tagalog
  • English

Remote Support

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WHO we are

Innovation that excites

The TechConnect Washington Community Helpdesk provides FREE technical support to Washington residents to help them engage in a virtual environment. Helpdesk Technicians are standing by to provide technical guidance, digital navigation support, and connections to other community resources to support parents, students, elders, and all community members during this time. The team is available to provide guidance via chat, email, or phone in the languages listed below. We look forward to supporting you!

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